Info Polices & Returns

Fancy Shmancy by Monica Dragan - Policies & Shipping

Please ensure your shipping address is correct. If it is incorrect, contact me immediately at [email protected] or via Facebook to update it.
If a package is returned due to an incorrect address, you will be responsible for any fees incurred and the cost of re-shipping.
All orders include a tracking number. If you would like insurance, please contact me before shipping.
Once an item has shipped, I am not responsible for lost, stolen, or undelivered packages. If tracking shows the package as delivered, it cannot be refunded or resent.
If you cancel an order after I have paid for shipping and printed the label (but before tracking is sent), I cannot refund the shipping cost.
International orders may take 2-5 weeks to arrive, depending on location and customs.
Customers are responsible for any customs fees, taxes, or duties. The package will be labeled with its real value.
All items are READY TO SHIP and will be posted within 1-2 business days.

All sales are final. No returns for changes of mind.
Items purchased during a sale cannot be returned or exchanged.
If there is an issue with your order, contact me within 48 hours of delivery, and I will do my best to resolve the situation.
Returns, if accepted, are subject to a 20% restocking fee.
Refunds or replacements will be provided only in accordance with Canadian Consumer Law for faulty goods.
My creations are handmade and may have small imperfections. This is part of their unique nature.

Digital images aim to display colors as accurately as possible, but due to monitor variations, actual colors may differ.
Colors, textures, and product details may not be exactly as seen on your screen.
We reserve the right to change or discontinue products at any time without notice.

My photo props are handmade specifically for photographers and are not intended for everyday wear.
Headbands, tiebacks, and bonnets are delicate and should be stored with care.
Items are crafted in a pet-free, smoke-free home studio.

We respect your privacy and do not sell, rent, or trade your personal information.
Your information is used only for order processing and customer service.
Any data shared with third parties (e.g., shipping carriers) is strictly for fulfilling your order.
Cookies may be used for website functionality but do not collect personally identifiable information.

Fancy Shmancy by Monica Dragan is not responsible for errors or omissions on this site.
We are not liable for indirect, incidental, or consequential damages related to site use or product purchases.
This site and its contents are provided "as is" without warranties of any kind.
Any disputes will be governed by the laws of Alberta, Canada.

Stay Connected! Follow us on Facebook & Instagram for exclusive deals and new product updates.

Thank you for supporting handmade! 💕